Legal Intake Specialist - 0455 - Buenos Aires, Argentina
Seeking a highly organized and empathetic Legal Intake Specialist to be the first point of contact for a U.S.-based law firm.
We usually respond within three days
About the Client:
Our client is a law firm specializing in personal injury and auto accident cases. With a strong presence in Georgia, they are dedicated to advocating for victims injured in auto accidents, trucking accidents, and other incidents caused by negligence. They are currently seeking a remote Legal Intake Specialist to join their team.
About the Role:
We are seeking a detail-oriented and empathetic Legal Intake Specialist for our client to serve as the first point of contact for potential clients. This role primarily involves handling inbound phone reception and intake, ensuring a smooth and professional client experience. The ideal candidate will have excellent communication skills, fluency in both English and Spanish with clear accents, and the ability to manage sensitive information with discretion.
US Law Firm experience is a plus.
Key Responsibilities:
- Answer and screen inbound calls, emails, and online inquiries from potential clients using RingCentral.
- Conduct initial consultations to gather essential case details and determine eligibility for legal services.
- Accurately document client information in Clio and Lawmatics case management systems.
- Schedule consultations and follow-ups with attorneys and clients.
- Provide compassionate and professional support to individuals seeking legal assistance.
- Maintain a high level of confidentiality and comply with legal and ethical guidelines.
- Work closely with attorneys and legal teams to ensure smooth case transitions.
- Track and follow up on potential leads to maximize client retention.
- Assist with administrative tasks related to client intake and case file management.
Requirements:
- Bilingual in English and Spanish, with clear accents in both languages.
- 2+ years of experience as an intake specialist, legal assistant, or in a related role.
- Strong verbal and written communication skills, with a professional and empathetic demeanor.
- Experience handling inbound calls and managing client intake processes.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Proficiency in RingCentral, Lawmatics, Clio, Microsoft Office, and CRM software.
- High attention to detail and accuracy in data entry and record-keeping.
- Familiarity with legal terminology and procedures is a plus.
- Experience working in a US law firm is a plus.
Position: Legal Intake Specialist
Preferred Location: Latin America
Working Hours: 9 am - 6 pm EST
Salary: USD 800 - USD 1100
Internal Job ID: 0455
- Department
- Operations
- Locations
- Buenos Aires, Argentina
- Remote status
- Fully Remote
- Monthly salary
- $800 - $1,100
- Employment type
- Full-time
-
Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
-
Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
-
No degrees needed
Most job positions with Bionic Talent value you for the skills and experience you possess, not the degrees you have/or don't have.
Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
Legal Intake Specialist - 0455 - Buenos Aires, Argentina
Seeking a highly organized and empathetic Legal Intake Specialist to be the first point of contact for a U.S.-based law firm.
Loading application form
Already working at Bionic Talent?
Let’s recruit together and find your next colleague.