Intake Specialist - 0571 - Buenos Aires, Argentina
Join as an Intake Specialist and be the first point of contact at a fast-paced U.S. law firm—handle outbound calls, and streamline intake and admin processes.
We usually respond within three days
About the client:
Our client is a US-based law firm focused on delivering innovative and personalized legal solutions in the areas of immigration and business law. With a reputation for excellence and a client-centered approach, the firm combines legal expertise with strategic insight to help individuals and businesses navigate complex legal challenges.
About the role:
As an Intake Specialist, you will be the first point of contact for potential clients, handling outbound sales calls in the area of immigration, qualifying leads, and managing intake processes. You will also support the firm with general administrative tasks to ensure seamless operations. This role is ideal for someone confident on the phone, highly detail-oriented, and experienced in working in a fast-paced, remote legal environment.
Experience working with a U.S.-based law firm is strongly preferred.
What you’ll be doing:
- Make outbound calls in immigration to prospective clients to assess their needs and determine eligibility for legal services.
- Guide potential clients through the intake process with professionalism and empathy.
- Accurately collect, enter, and maintain client information in the CRM system.
- Follow up with leads and maintain communication to ensure timely conversions.
- Collaborate with attorneys and other team members to ensure all required documents and information are gathered.
- Perform general administrative tasks such as scheduling appointments, managing calendars, and handling client correspondence.
- Maintain confidentiality and comply with legal and ethical guidelines.
- Contribute to improving intake and administrative workflows for greater efficiency.
Who are we looking for?
- 2+ years of experience in a legal intake, customer service, or administrative role, preferably in a U.S.-based immigration law firm.
- Exceptional verbal and written communication skills in English; Spanish proficiency is a plus.
- Comfortable making outbound sales-style calls and handling objections with professionalism.
- Strong organizational skills with high attention to detail.
- Tech-savvy, with proficiency in CRM systems and productivity tools.
- Able to work independently in a remote environment with minimal supervision.
- Strong sense of empathy, discretion, and professionalism.
Position: Intake Specialist
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 am - 6 pm EST
Salary: USD 1000 - USD 1400
Internal Job ID: 0571
- Department
- Operations
- Locations
- Buenos Aires, Argentina
- Remote status
- Fully Remote
- Monthly salary
- $1,000 - $1,400
- Employment type
- Full-time
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Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
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Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
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No degrees needed
Most job positions with Bionic Talent value you for the skills and experience you possess, not the degrees you have/or don't have.
Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
Intake Specialist - 0571 - Buenos Aires, Argentina
Join as an Intake Specialist and be the first point of contact at a fast-paced U.S. law firm—handle outbound calls, and streamline intake and admin processes.
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