Appointment Setter - 0744 - Brazil
Join a US law firm as an Appointment Setter, managing calls, qualifying leads, and scheduling consultations with professionalism and efficiency.
We usually respond within three days
About the client:
Our client is a US-based law firm dedicated to providing high-quality legal services to individuals and businesses. They are committed to professionalism, responsiveness, and delivering exceptional client support through efficient case management and personalized service.
About the role:
We are seeking an Appointment Setter to connect with potential clients, schedule consultations, and support the firm’s intake process. The role focuses on handling inbound and outbound calls, qualifying leads, and ensuring clients are scheduled with the appropriate attorneys or intake staff. The ideal candidate will have strong communication skills, prior experience in appointment setting or client intake, and the ability to maintain professionalism in sensitive conversations. This role is hands-on and requires exceptional attention to detail, responsiveness, and accountability in managing client communications. Experience working with US law firms is preferred.
What you’ll be doing:
- Make outbound calls to potential leads and follow up with inquiries.
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Handle inbound calls, providing clear information and scheduling client appointments.
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Qualify leads by gathering essential details to ensure proper case assignment.
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Maintain accurate records of calls, leads, and scheduled appointments in CRM or case management systems.
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Coordinate calendars and schedule consultations for attorneys and intake staff.
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Follow up with potential clients who missed appointments to reschedule.
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Work closely with the intake team to ensure seamless client onboarding.
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Provide excellent customer service, ensuring every client feels valued and supported.
Who are we looking for?
- Minimum of 2 years of experience in appointment setting, intake coordination, or a similar role.
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Prior experience working with US law firms is a strong plus.
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Strong written and verbal communication skills in English; ability to handle client-facing conversations confidently.
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Excellent organizational and time-management skills with the ability to multitask.
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Proficiency with CRM or case management systems.
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Professional, empathetic, and client-focused approach.
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Self-starter who can work independently while meeting daily/weekly appointment goals.
Position: Appointment Setter
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 am - 5 pm CT
Holidays: US Federal Holidays
Salary: USD 1200 to USD 1500 per month
Internal Job ID: 0744
- Department
- Sales
- Locations
- Brazil
- Remote status
- Fully Remote
- Monthly salary
- $1,200 - $1,500
- Employment type
- Full-time
Brazil
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Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
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Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
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No degrees needed
Most job positions with Bionic Talent value you for the skills and experience you possess, not the degrees you have/or don't have.
Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
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