Case Manager - 0909 - Lima, Peru
Seeking a skilled Case Manager to manage personal injury cases, support attorneys, and ensure smooth client communication for a U.S. law firm.
We usually respond within three days
About the client:
Our client, a U.S.-based personal injury law firm, is seeking a Case Manager to join its dedicated team. The firm is known for its client-centered approach and commitment to delivering justice for accident and injury victims. This role is vital in ensuring that every case progresses smoothly from intake to settlement while maintaining clear communication between clients, attorneys, and external stakeholders.
About the role:
As a Case Manager, you will serve as the primary point of contact for clients, guiding them through each step of their personal injury case. You will manage the day-to-day progression of case files, coordinate medical treatment updates, gather documentation, and support attorneys in preparing cases for negotiation or litigation. The ideal candidate is highly organized, empathetic, detail-oriented, and has prior experience working in a U.S.-based personal injury law firm.
U.S.-based law firm experience is strongly preferred.
Personal injury experience is a plus.
What you’ll be doing:
- Serve as the main liaison between clients, attorneys, medical providers, and insurance adjusters.
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Manage personal injury case files from intake through settlement.
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Collect, organize, and review medical records, bills, and accident-related documentation.
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Track client treatment progress and maintain regular communication to ensure case updates are accurate and timely.
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Coordinate with attorneys to prepare demand packages, settlement documents, and other legal correspondence.
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Maintain detailed notes and documentation in the firm’s case management system.
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Assist with negotiating medical balances and settlements under attorney supervision.
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Ensure all case deadlines and follow-ups are met, keeping attorneys informed of important updates.
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Help improve internal case management processes for greater efficiency and client satisfaction.
Who are we looking for?
- Proven experience as a Case Manager, Legal Assistant, or similar role within a U.S.-based personal injury law firm.
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Strong understanding of personal injury case procedures, including pre-litigation and settlement processes.
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Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
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Exceptional organizational and multitasking abilities with keen attention to detail.
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Proficiency in case management software and Microsoft Office Suite.
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Ability to handle sensitive and confidential information with professionalism.
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Fluency in English (written and spoken); Spanish fluency is a plus.
Position: Case Manager
Remote Status: Fully Remote
Preferred Location: Latin America
Working Hours: 9 am to 6 pm EST
Holidays: US Federal Holidays
Salary: USD 1,200 - USD 1,500 per month
Internal Job ID: 0909
- Department
- Operations
- Locations
- Lima, Peru
- Remote status
- Fully Remote
- Monthly salary
- $1,200 - $1,500
- Employment type
- Full-time
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Work from anywhere
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Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
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No degrees needed
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About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
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