Quality Assurance Specialist- 1311 - Durban, South Africa
Spot the mistakes before clients do. Join a fast-growing US digital marketing agency as a Quality Assurance Specialist and own the systems that keep every deliverable sharp, polished, and launch-ready
We usually respond within three days
About the client:
Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.
About the role:
We are seeking a detail-obsessed Quality Assurance Specialist to maintain and optimize the standard of excellence across all deliverables in our fast-paced digital marketing agency. The ideal candidate is a "systems thinker" who loves reviewing technical details, catching errors before they reach the client, and ensuring that our remote team produces high-quality work that aligns with project requirement.
Digital Marketing Agency experience is a plus.
What you’ll be doing:
Deliverable Review: Conduct thorough quality checks on all agency output, including websites, content, social media posts, and SEO deliverables.
Standards Implementation: Build and refine QA checklists and flow charts to ensure every asset meets brand guidelines and technical specifications.
Feedback Documentation: Draft, update, and organize feedback reports to ensure a "single source of truth" regarding quality standards and required revisions.
Accountability Tracking: Monitor project boards daily to identify items ready for review and coordinate with team members to resolve quality bottlenecks.
Reporting: Generate weekly quality health reports for leadership to identify recurring errors and areas for team training.
Compliance Support: Handle the technical side of final approvals, ensuring all assets are correctly formatted and meet specific client expectations before launch.
Communication Coordination: Assist in organizing daily stand-ups and ensuring quality-related feedback is documented and accessible across different time zones.
Who are we looking for?
2+ years of experience in a Quality Assurance or Project Management role.
Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.).
Highly organized and detail-oriented with experience in quality control and process standardization.
Strong analytical skills with the ability to identify quality gaps and implement effective solutions.
Excellent communication skills with the ability to provide constructive feedback and motivate teams.
Experience working in digital marketing agencies is required.
US experience is required.
Position: Quality Assurance Specialist
Remote Status: Fully Remote
Working Hours: 9:00 am - 6:00 pm EST
Holidays: US Federal Holidays
Salary: USD 800 - USD 1000 per month
Internal Job ID: 1311
- Department
- Marketing
- Locations
- Durban
- Remote status
- Fully Remote
- Monthly salary
- $800 - $1,000
- Employment type
- Full-time
Durban
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Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
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Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
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No degrees needed
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Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.