Virtual Assistant - 0619 - Cape Town , South Africa
Reliable Virtual Assistant for home services—streamlining scheduling, admin, and social media to boost client satisfaction and operational efficiency remotely.
We usually respond within three days
About the client:
Our client is a growing home services provider based in the United States, known for delivering reliable, high-quality painting services. They pride themselves on fast response times, exceptional customer satisfaction, and transparent communication. As they expand their operations, they are seeking a dedicated virtual team member to help streamline administrative functions and enhance their digital presence
About the role:
We are hiring a Virtual Assistant to support our client's daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detail-oriented, and experienced in supporting fast-paced service businesses.
What you’ll be doing:
- Answer customer calls and emails, providing friendly and professional support.
-
Schedule appointments, service calls, and follow-ups using CRM and scheduling tools.
-
Keep calendars up to date to prevent overlaps or missed bookings.
-
Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
-
Design simple visuals or service promotions using Canva (or similar tools).
-
Monitor and respond to messages, reviews, and comments on social media in a timely manner.
-
Track and follow up with leads; input data accurately into the CRM system.
-
Send estimate templates, service confirmations, and follow-up emails.
-
Manage task lists and help coordinate communication between field staff and customers.
-
Perform ad hoc admin tasks such as invoicing support, file management, or data entry.
Who are we looking for?
- Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a service-based business.
- Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
- Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
- Skilled in Canva or other design tools for creating engaging content.
- Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
- Excellent communication skills in English (written and spoken).
- Highly organized, responsive, and capable of working independently.
- A strong problem-solver with a customer-first mindset.
-
Prior experience supporting home services, trades, or field-based teams is a plus.
Position: Virtual Assistant
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 AM – 6 PM EST
Salary: USD 900 - 1200
Internal Job ID: 0619
- Department
- Executive Assistant
- Locations
- Cape Town, South Africa
- Remote status
- Fully Remote
- Monthly salary
- $900 - $1,200
- Employment type
- Full-time
Cape Town, South Africa
-
Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
-
Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
-
No degrees needed
Most job positions with Bionic Talent value you for the skills and experience you possess, not the degrees you have/or don't have.
Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
Already working at Bionic Talent?
Let’s recruit together and find your next colleague.